AutoWAAutoWA
WhatsApp Gateway for your CRM

Your workflows already send SMS.
AutoWA sends WhatsApp.

Connect a WhatsApp number to any sub-account and every existing “Send SMS” step delivers over WhatsApp instead — no automations to rebuild, no new tools to learn.

Get started — ~5 min Read the docs
1isolated session / location
~3spaced, jittered sending
0silent SMS on a drop
app · WhatsApp Connection
WhatsApp Connection
Connected
+966 5• ••• 87
Acme Agency · linked 2 min ago
Session isolated Pacing ~3s Today 142 sent Mode WA + SMS
100%of your “Send SMS” steps, unchanged
Per-locationfully isolated WhatsApp sessions
Autoreconnect — no QR re-scan
EN · العربيةbuilt-in STOP / opt-out handling
Three steps

Connected in about five minutes

Once per sub-account. After that, your team keeps working exactly as they do today.

Set the provider

In the sub-account, under Settings → Phone System → Advanced Settings → Telephony Provider, pick AutoWA WhatsApp.

AutoWA WhatsAppTelephony provider · custom connector
Selected

Scan the QR

Open WhatsApp → Linked Devices → Link a Device and scan the code on screen.

Start sending

The page turns Connected. Every workflow “Send SMS” now goes out over WhatsApp.

Connected
+966 5• ••• 87
app · connection & activity
WhatsApp Connection
Connected
+966 5• ••• 87
Acme Agency · linked 2 min ago
ResetLog out
Session isolated Warm-up phase 3 Today 142 / 150 Queue 0 held
The whole connection at a glance

You always know exactly what’s happening

No black box. Every location shows its live status, the connected number, today’s pacing and caps, and whether anything is held — in plain language a non-engineer can act on.

  • Distinct states, not jargon — connected, reconnecting, disconnected and logged-out each look and read differently.
  • Live telemetry — warm-up phase, daily cap usage and queue depth, updated as messages flow.
  • One-tap recovery — reset or re-link a number without leaving the page.
app · connection
WhatsApp Connection
Disconnected
Outbound WhatsApp is paused

Messages are held safely and will not be sent via SMS. They’ll deliver the moment you reconnect.

Held 6 messagesSent as SMS 0Alert sent
The promise

A dropped session never becomes a surprise SMS bill

Most “WhatsApp via SMS” tools quietly reroute to SMS the second the connection blips — and you find out on the invoice. AutoWA refuses to. If the session drops, sending pauses, you’re alerted, and messages are held until it’s back.

  • A number that isn’t on WhatsApp is reported as failed on the thread — never quietly charged to you as an SMS you didn’t choose.
  • Held messages are zero-loss — queued indefinitely, then sent in order on reconnect.
  • You’re notified the moment it happens — in the dashboard, and by email if you wire one up.
Engineered for agencies

Built to keep dozens of numbers healthy

Every choice underneath is about protecting your numbers and your clients’ trust.

One session per location

Each client’s WhatsApp runs in a fully isolated session with a single-owner lock — one number’s issues never touch another’s.

Paced & warmed up

Jittered ~3-second pacing and a graduated warm-up ramp keep new numbers under safe daily caps automatically.

Survives restarts

Sessions are encrypted and restored on boot — deploys and reboots reconnect on their own, with no QR re-scan.

No silent SMS, ever

WhatsApp-only delivery. A number not on WhatsApp is reported as failed on the thread — never quietly rerouted or charged to you as SMS.

STOP & opt-out built in

Inbound STOP / إيقاف auto-suppresses a contact; START re-subscribes. Compliance handled for you.

Observable end to end

Delivery status (sent → delivered → read), live metrics and two safety tripwires that must always read zero.

How delivery works

Every “Send SMS”, delivered over WhatsApp

Your workflows don’t change — AutoWA routes them to WhatsApp and tells you exactly what happened.

routing
On WhatsApp+966 5• ••• 14
read
On WhatsApp+966 5• ••• 31
delivered
Not on WhatsApp+1 415 ••• 90
reported failed
  • On WhatsApp → delivered over WhatsApp, with real sent → delivered → read receipts back on the thread.
  • Not on WhatsApp → reported as failed right on the conversation, so you can follow up your way. No silent SMS, no surprise charges.
  • WhatsApp disconnected → sending pauses and messages are held (never rerouted to SMS); they send in order the moment you reconnect.
app · message log
“Your appointment is confirmed ✅”WhatsApp · 12:04
read
“Reply YES to reschedule”WhatsApp · 12:04
delivered
“Reminder: you’re booked for tomorrow at 3pm”WhatsApp · 12:05
delivered
🖼️ Brochure.pdf receivedInbound · threaded to Conversations
inbound
It all stays in your CRM

Outbound and replies, in the same thread

Every message lands in the conversation you already use — delivered over WhatsApp, with live delivery status. Replies (text, images, voice notes, documents) thread straight back. Nothing new to check.

  • Status at a glance — sent, delivered and read, or reported failed, right on the thread.
  • Real receipts — sent, delivered and read, pushed back as they happen.
  • Rich inbound — images, docs and voice notes map to a clear line in the thread.
deliverability · warm-up ramp
Day 1Day 3Day 7Mature 20501501000

Per-day caps ramp automatically · pacing stays jittered throughout

Deliverability by design

New numbers ramp up — they don’t blast

A brand-new number sending at full volume is the fastest way to get blocked. AutoWA enforces a graduated warm-up: tight daily caps on day one that widen as the number proves itself, with jittered timing so traffic never looks robotic.

  • Automatic per-day, per-hour and per-minute caps — no spreadsheets.
  • A cap is never “unlimited” — even an unconfigured number stays bounded.
  • Over-cap messages wait their turn — they’re never dropped.
Zero workflow changes

It registers as a provider — that’s the whole integration

AutoWA plugs in where SMS already lives. Your “Send SMS” actions don’t know the difference.

Workflow · “Send SMS”
unchanged
AutoWA gateway
routes & paces
WhatsApp
delivered
Pricing

One flat price per number

No per-message fees, no metered surprises. Switch to annual and save around two months.

Direct

For a single business

You install AutoWA on your own location and connect one WhatsApp number.

£50/mo
Billed monthly
£41/mo
£497 billed yearly · save £103
Get started
  • One connected WhatsApp number
  • WhatsApp-only delivery — no surprise SMS
  • Inbound & outbound, threaded in your CRM
  • Delivery receipts, warm-up & anti-ban pacing
★ Built for agencies Agency

For multiple sub-accounts

Free to sign up. Pay only for the sub-accounts you add — each from the day you add it.

£15/mo
per sub-account · billed monthly
£12/mo
per sub-account · £147/yr · save £33
Get started
  • Everything in Direct, for every location
  • Unlimited sub-accounts — each billed on its own date, no proration
  • One card on file across all clients
  • Each session isolated, paced & observable

🔒 Secure Stripe checkout · cancel anytime · reinstalling never double-charges you.

Good to know

Questions, answered

Do I have to rebuild my workflows?+
No. Once a location selects AutoWA WhatsApp as its provider, every existing “Send SMS” action delivers over WhatsApp unchanged. Nothing to migrate.
What happens if my WhatsApp disconnects?+
Sending pauses, the dashboard shows a clear “disconnected — messages held” state, and you’re alerted. Messages are queued safely and sent in order the moment you reconnect. They are never silently rerouted to SMS.
Is each client’s number isolated?+
Yes. Every location runs its own encrypted, single-owner WhatsApp session. One client’s connection, reset, or issue never affects another.
Will this protect my number from bans?+
AutoWA paces sending with jitter, warms new numbers up gradually under daily caps, and honors opt-outs automatically — all the technical guardrails. You’re still responsible for messaging only people who expect to hear from you.
Can replies and media come back in?+
Yes. Inbound messages — text, images, documents and voice notes — thread straight back into your CRM conversations, tagged as WhatsApp.
Does it work for agencies with many sub-accounts?+
That’s exactly what it’s built for. Connect a separate number per sub-account; each is isolated, paced and observable independently.

Send your first WhatsApp in five minutes

Connect a number, set the provider, scan a QR — your workflows do the rest.

Get started Read the docs